At Snaan Limited, our goal is to make every step of your shopping experience smooth, reassuring, and enjoyable. Whether you’re choosing a full bathroom suite or a single heating product, our process has been designed to give you complete clarity and confidence.

Getting Expert Support Before You Decide

Choosing the right bathroom or heating solution can feel daunting, especially if it’s a technical product. That’s why our team is here to guide you.

• Many of our advisors have real installation backgrounds, so they understand both the practical and technical aspects of your project.
• If you are purchasing complex items such as boilers, cylinders, radiators, or shower systems, we encourage you to speak with us first.
• A quick conversation with our advisors can help you confirm suitability, avoid costly mistakes, and feel confident in your choice.

How to Navigate the Website with Ease

Our website, snaan.co.uk, is carefully structured to help you find what you need quickly:

• On desktop or larger tablets : Simply hover over menu categories and explore the subcategories that appear beneath.
• On mobile : Tap through category by category — it’s designed to be fast and simple.

Because our site is optimised for speed, you won’t be waiting around. In fact, snaan.co.uk ranks among the fastest-loading e-commerce sites in the industry, so browsing is always efficient.

Making the Most of the Search Bar

When you know what you’re looking for, our search tool is the fastest way to get there.

• Enter short keywords (like “chrome radiator valve” or “boiler 30kW”) instead of long sentences.
• The system will display relevant products, categories, and information pages.
• If the product is still hard to find, our team can help instantly via live chat or telephone.

This combination of smart search and real customer support means you never have to struggle to track down what you need.

Factors to Consider When Choosing a Product

With over 30,000 items available and more added every day, you’ll often find multiple products that could meet your needs. When deciding between them, keep these points in mind:

• Delivery time : Clearly displayed on each product page.
• Warranty/guarantee : A sign of long-term reliability.
• Price and value : Always compare not just cost, but also savings against RRP and what you get for your money.

Our range spans both domestic and commercial solutions — from everyday essentials to luxury designs — so there’s always a balance of quality and affordability. Remember: the right choice is not always the most expensive one.

Don’t Forget Installation Accessories

Once you’ve chosen your main item, it’s worth checking whether any extras or accessories are needed for fitting.

• Installers will usually require connectors, valves, brackets, or fittings.
• Buying them with your order can save money, as installers often charge extra if they need to source parts separately.
• Adding accessories at checkout also ensures everything arrives together, so your installation isn’t delayed.

Reviewing Your Shopping Basket

Your basket is the place to double-check your selections before completing your purchase. Here you can:

• Remove products you no longer need.
• Update quantities if you’re ordering more than one of the same item.
• Enter discount codes, where applicable, for added savings.

Once you’re ready, simply click Proceed to Checkout.

What to Expect During Checkout

Our checkout process is designed to be fast, straightforward, and secure. You’ll be asked to provide:

• Billing details : The name and address of the person or company paying for the order.
• Delivery details : Where your order should be sent (this may be the same as your billing address).
• Contact details : Especially your email address, as this is how we’ll keep you updated on order progress and delivery times.

We’ve kept the process simple and free from unnecessary pop-ups or distractions, making it one of the easiest checkouts in our industry.

Secure and Flexible Payment Options

At Snaan Limited, we only use trusted, secure payment methods. Options include:

• Credit/Debit Card : Fast and secure, with all major cards accepted (Visa, Mastercard, Amex).
• Bank Transfer : A safe option, especially for large or trade orders.
• Klarna : Allows you to spread the cost into manageable instalments, subject to approval.
• Telephone Payment : For customers who prefer, our team can securely process payment over the phone.

All payments are encrypted, fully PCI DSS compliant, and handled by secure providers. We never store your card details.

After You’ve Placed Your Order

Once your payment is complete:

• You’ll see a confirmation page and receive an email receipt immediately.
• Our customer service and logistics teams begin preparing your order for dispatch.
• You’ll receive updates by email as your order progresses, including delivery tracking details where applicable.

To make sure you don’t miss important updates:

• Add snaan.co.uk to your safe sender list.
• Check your junk/spam folders if you haven’t received updates.

Delivery Updates and Next Steps

Your delivery schedule depends on the items ordered, but you’ll always know in advance:

• Estimated delivery times are shown on each product page.
• You may be able to select a preferred delivery date at checkout.
• Orders from multiple suppliers may arrive in more than one shipment — if this happens, we’ll keep you informed.

For full details, see our Delivery Information page.